Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t access old Apple ID

Hi, so I’ve had to completely erase my phone as I can’t remember my password for Apple ID, and the old email address I used for this is locked (can’t remember the security questions I used when I set it up like 15 years ago)! My phone is now up and running with a new Id but I can’t pair my watch to my new Apple ID as it’s asking me for my old Apple ID password.. can anyone help on what I can do?

Apple Watch

Posted on Jul 7, 2020 2:04 AM

Reply
Question marked as Best answer

Posted on Jul 7, 2020 2:28 AM

2 replies
3 replies
Question marked as Helpful

Jul 7, 2020 2:09 AM in response to Bulldogbaby1

Take your watch and phone with their receipts and proof of ownership to an apple store and they may be able to help you.

Can’t access old Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.