You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Stolen

Someone Stole My Account And I Cannot Loh in ... Please Help




[Image Edited by Moderator to Remove Personal Information]

iPhone 11 Pro Max, iOS 13

Posted on Jul 7, 2020 8:34 AM

Reply
2 replies

Jul 7, 2020 8:37 AM in response to AppleIDStolen1

If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you will be able to enter account recovery.


Apple support might be able to help you before you enter recovery if you have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on itYou will need a photo ID alsoSee the support options below to reach Apple Support for help. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Apple ID Stolen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.