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iPad Restriction Settings for HBO Max App Not Working Properly!

I have 2 iPads, both running iOS 13.5.1, both with identical restriction settings for my 2 minor kids who are both the exact same age. Both iPads are set to allow viewing of PG-13 content. I just downloaded the HBO Max App on both iPads and one will allow PG-13 movies to play and the other one won't. I even tried upping the restriction in the iOS settings to allow Rated R content and the HBO Max app still won't play PG-13 movies. I even deleted the app and reinstalled it; still wont play PG-13 movies. Any tips?

Posted on Jul 7, 2020 11:50 AM

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Question marked as Top-ranking reply

Posted on Jul 7, 2020 3:19 PM

Hello,


You will need to reach out to HBO's support for assistance with their product.

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iPad Restriction Settings for HBO Max App Not Working Properly!

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