iPhone 11 doesn’t ring or vibrate if I’m using another app

When I’m reading an article or playing a game, iPhone 11 gives no notification of incoming calls, neither a ring nor a vibration. I don’t know a call has even come in until the banner drops down from the top saying missed call - even when the caller is saved in contacts. Help!

iPhone 11, iOS 13

Posted on Jul 7, 2020 2:32 PM

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1 reply

Jul 11, 2020 2:42 PM in response to Fran Leibowitz

Hi Fran,


It seems you're having trouble with missing calls on your iPhone and we can help.


Do you have Do Not Disturb enabled?


Go to Settings > Do Not Disturb, make sure this is off at the top.

Learn more about Do Not Disturb options here:

Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support


If that isn't on, then it might be an issue where calls aren't being delivered to your device entirely, and in that case you should contact your carrier for assistance with these calls getting missed.


Good luck!


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iPhone 11 doesn’t ring or vibrate if I’m using another app

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