You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do you set up a password for your backup

I just bought a new iphone and am trying to restore the backup from my old phone. It asked me for my password in order for the backup to restore, but I never created a password and tried everything.

Posted on Jul 7, 2020 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 3:07 PM

avacbee wrote:

I just bought a new iphone and am trying to restore the backup from my old phone. It asked me for my password in order for the backup to restore, but I never created a password and tried everything.

Assume you are referring to an encrypted iTunes backup.


Somebody created an encryption password. It can't be done by accident. It needs to be entered into 2 separate dialog boxes.


You get an unlimited number of attempts. Without it the backup is useless.

1 reply
Question marked as Top-ranking reply

Jul 7, 2020 3:07 PM in response to avacbee

avacbee wrote:

I just bought a new iphone and am trying to restore the backup from my old phone. It asked me for my password in order for the backup to restore, but I never created a password and tried everything.

Assume you are referring to an encrypted iTunes backup.


Somebody created an encryption password. It can't be done by accident. It needs to be entered into 2 separate dialog boxes.


You get an unlimited number of attempts. Without it the backup is useless.

how do you set up a password for your backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.