I was charged incorectly today on my game of Candy Crush ..It should be 1.99 instead of 9.95. Please correct.
What happens when you guys charge wrong?
iPhone SE, iOS 11
What happens when you guys charge wrong?
iPhone SE, iOS 11
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
There’s no “you guys” here. This is a user to user support forum, so you don’t have a direct line to Apple by posting here.
If you take a look at the receipt sent to your e-mail, there is a “Report A Problem” link in it. You might want to start there.
Overcharged
I was charged incorectly today on my game of Candy Crush ..It should be 1.99 instead of 9.95. Please correct.