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My touch ID does not work. Why cant I use my password instead

When ask for my touch ID, it does not work. Why cant it just ask for my password? Or how can I fix my touch ID

iPhone 6, iOS 11

Posted on Jul 7, 2020 6:31 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2020 6:41 PM

You can always use your passcode instead of Touch ID.


You can try to reset Touch ID in Settings->Touch ID & Passcode. By removing and re-adding fingerprints. Or simply disable it there all together for the 4 options it can be used for.


See here: Use Touch ID on iPhone and iPad - Apple Support


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My touch ID does not work. Why cant I use my password instead

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