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Voice control accessibility problem

I can’t turn on voice control as the file needed to be download to use voice control is not getting downloaded.. PLEASE HELP ??? Whether through wifi or cellular data

Posted on Jul 7, 2020 10:45 PM

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Question marked as Best reply

Posted on Jul 12, 2020 11:45 AM

Hi mrsrv007,


It sounds like you're having some trouble downloading data needed on your device and we can help.


Have you tried using a different Wi-Fi?

Do you get an error? If yes, what does it say?


Try resetting your network settings and then re-connecting to known good Wi-Fi.

To reset network settings go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Let us know what happens.


Thanks for using the Apple Support Communities.

5 replies
Question marked as Best reply

Jul 12, 2020 11:45 AM in response to mrsrv007

Hi mrsrv007,


It sounds like you're having some trouble downloading data needed on your device and we can help.


Have you tried using a different Wi-Fi?

Do you get an error? If yes, what does it say?


Try resetting your network settings and then re-connecting to known good Wi-Fi.

To reset network settings go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Let us know what happens.


Thanks for using the Apple Support Communities.

Jul 15, 2020 10:00 AM in response to mrsrv007

Hi mrsrv007,


You can contact Apple for support with the info here:

Contact Apple for support and service - Apple Support


While service does vary by region, if you contact Apple Support they should be able to tell you if it's possible to support the model you have where you're currently located.


Good luck.


Thanks for using the Apple Support Communities.

Voice control accessibility problem

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