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desireem21 Author

Level 1

4 points

Appstore

Why does my iphone appstore say your account has been disabled in the Appstore and iTunes?

iPhone XR, iOS 13

Posted on Jul 8, 2020 1:29 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,030 points

Posted on Jul 8, 2020 1:53 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Appstore

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