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Kernel panic on MacbookPro 14,1 (2017) / Catalina 10.15.5

Dear community,


Recently, my MacBook Pro 14,1 with Catalina 10.15.5 started to break every few days with a green or black screen. The report shows a kernel panic, but I'm not sure what to take away from it, i.e. how to fix the problem. Disk utility comes back with no errors.


The two last kernel panics happened during videoconferencing (once with Google, once FaceTime) with many other applications open (Safari, Outlook, Microsoft Remote Desktop). A few weeks ago, I dropped my bag with the laptop inside. It doesn't show any physical marks, but I'm wondering if this could be a hardware rather than a software issue.


Of course I'm out of warranty. Maybe someone here could help? I'd be very grateful. Thanks!


Here's the most recent log:


panic(cpu 0 caller 0xffffff801cac2b52): initproc exited -- exit reason namespace 2 subcode 0xb description: none
 
uuid info:
0x116e59000  uuid = <e4698fbd-806a-3396-b279-e685ba37430b>
0x10b6db000  uuid = <b8b7aee4-1ab1-32a3-a3c9-39e2c46c1297>
 
Thread 1 crashed
 
RAX: 0x0000000000000022, RBX: 0x000822030035cf0d, RCX: 0x0000000000000010, RDX: 0x45ac123f1c231d60
RSP: 0x000070000fdf7250, RBP: 0x000070000fdf7270, RSI: 0x000822030035cf2d, RDI: 0x00007fe28801cd20
R8: 0x000000000000000d, R9: 0x0000000000000b10, R10: 0x000000010b71a2b1, R11: 0x000000010b71a2b3
R12: 0x00007fe28801cd20, R13: 0x0000000000000000, R14: 0x00007fe28801cd20, R15: 0x00007fe286d04940
RFL: 0x0000000000010202, RIP: 0x00007fff70a5165f, CS: 0x000000000000002b, SS: 0x0000000000000023
 
Thread 0: 0xffffff8040ea0a40
               0x00007fff7095b502
               0x00007fff707cb476
               0x0000000000000000
 
Thread 1: 0xffffff8056662000
                0x00007fff70a5165f
               0x00007fff70a51516
               0x000000010b6e7f8a
               0x000000010b6e3ec5
               0x000000010b6e659e
               0x000000010b6e6cd6
                0x00007fff707ba6c4
               0x00007fff707bb658
               0x00007fff707c0c44
               0x00007fff707c15d6
               0x00007fff707cac09
               0x00007fff70a15a3d
               0x00007fff70a14b77
               0x0000000000000000
 
Thread 2: 0xffffff805923fa40
               0x00007fff709574ce
               0x00007fff70a14b77
                0x0000000000000000
 
 
Mac OS version:
19F101
 
Kernel version:
Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64
Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF
System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)
System shutdown begun: NO
Panic diags file available: YES (0x0)


A previous kernel panic gave me a longer report, but I only managed to capture it as picture. I hope this snippet captures the relevant bits:


MacBook Pro

Posted on Jul 8, 2020 2:21 AM

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3 replies

Kernel panic on MacbookPro 14,1 (2017) / Catalina 10.15.5

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