Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change output format on Apple TV 4K, now cannot see output

Hi - By mistake I changed the output format from 4K SDR to 4K HDR and now I see nothing on my screen.


I cannot factory reset the device as I cannot see the output. I tried pressing apple TV button and the menu button on the remote until the LEDs flash, but that did not help.


Is there another way to factory reset it?

Posted on Jul 8, 2020 7:29 AM

Reply
Question marked as Best reply

Posted on Jul 8, 2020 12:58 PM

From If your Apple TV doesn't turn on - Apple Support:

If you see […] a black screen, hold Menu and Volume Down for 5 seconds, then release. Your Apple TV will switch to a new resolution every 20 seconds. Select OK to choose a resolution or Cancel to quit.
2 replies

Change output format on Apple TV 4K, now cannot see output

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.