Software update
I am talking with someone on the phone that is telling us we have to pay for an Apple security card around $100. They're asking me to go buy it at the grocery store and they will credit me. Is this legit?
I am talking with someone on the phone that is telling us we have to pay for an Apple security card around $100. They're asking me to go buy it at the grocery store and they will credit me. Is this legit?
Apple will never call you and ask for payment, let alone with a gift-card. Gift-cards are virtually untraceable and once you have handed over the code you will never get your money back.
See below
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
The number might be an Apple number but this is a process called spoofing. It is possible for scammers to change their number which appears to you and make it look like Apple called you. This is a scam.
Apple will never call you and ask for payment, let alone with a gift-card. Gift-cards are virtually untraceable and once you have handed over the code you will never get your money back.
See below
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
The number might be an Apple number but this is a process called spoofing. It is possible for scammers to change their number which appears to you and make it look like Apple called you. This is a scam.
No it is a scam. Apple doesn't make unsolicited phone calls. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Software update