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Level 1

4 points

Unknown error occurred (4010)

Trying to restore and older iPad mini to factory settings via iTunes on PC getting

error message: The iPad could not be restored. An unknown error occurred (4010)

Posted on Jul 8, 2020 12:47 PM

Top-ranking reply

Level 10

103,377 points

Posted on Jul 8, 2020 9:01 PM

Hello,

Please refer to the following Apple Support document.

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