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iphone screen flickering

after 1 year and 2 months, my iphone screen shows green flashes on the screen and flickering.. I wonder, my phone never fell down, never miss handled, not even touch with a wet hand. the screen started flickering while I'm using it, and the battery drops in real quick. I cannot use it now.

Posted on Jul 8, 2020 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2020 2:12 PM

Hello iphonescreenflickering,


We understand your phone screen is flickering and you have blocks of the color on the screen as well. We're happy to help!


In order to isolate and fix this issue, you will need to restore your iPhone. 


Before you attempt any restore, We recommend you save and back up your iPhone’s data. Steps on how to back up an iPhone can be found here: How to back up your iPhone, iPad, and iPod touch


Once the backup has been completed, you can restore your iPhone. Steps on how to restore an iPhone can be found here:  Restore your iPhone, iPad, or iPod to factory settings


Once that's done, we'd recommend setting your iPhone up as new, and testing it out before restoring from a backup. Check out this article for those steps: Restore your iPhone, iPad, or iPod touch from a backup


Let us know if that resolves this issue for you. 

Thanks for using the Apple Support Communities. 

Take care.

1 reply
Question marked as Top-ranking reply

Jul 13, 2020 2:12 PM in response to iphonescreenflickering

Hello iphonescreenflickering,


We understand your phone screen is flickering and you have blocks of the color on the screen as well. We're happy to help!


In order to isolate and fix this issue, you will need to restore your iPhone. 


Before you attempt any restore, We recommend you save and back up your iPhone’s data. Steps on how to back up an iPhone can be found here: How to back up your iPhone, iPad, and iPod touch


Once the backup has been completed, you can restore your iPhone. Steps on how to restore an iPhone can be found here:  Restore your iPhone, iPad, or iPod to factory settings


Once that's done, we'd recommend setting your iPhone up as new, and testing it out before restoring from a backup. Check out this article for those steps: Restore your iPhone, iPad, or iPod touch from a backup


Let us know if that resolves this issue for you. 

Thanks for using the Apple Support Communities. 

Take care.

iphone screen flickering

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