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cannot logon with appleid

I am trying to sign on to a new device but am unable to do so. My id now appears 'locked' when i go into settings. What can I do to fix?


I have gone into appleid.apple.com but no optios there to 'unlock'


I cannot go into settings>userid on either my old apple device or the new apple device.

iPad Air, iPadOS 13

Posted on Jul 9, 2020 10:36 AM

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Posted on Jul 9, 2020 10:59 AM

Have you checked Settings/Screen Time for any restrictions?


See if anything here helps.


https://search.yahoo.com/search?ei=utf-8&fr=aaplw&p=apple+id+grayed+out+in+settings

1 reply

cannot logon with appleid

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