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Ambient Light Hardware

Apple has confirmed all internal features of my iPad Air 2 are fine. They have concluded it is a hardware issue with the ambient light feature. Where is it located? Can it be cleaned? Is there self help repair instructions? Closest apple store is 2 hrs away. Best Buy can do it but their system is silly because they send it to apple for apple to send them parts. 🙄 The screen images and photos look almost like blurry X-rays.

iPad Air 2, iPadOS 13

Posted on Jul 9, 2020 11:40 AM

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Posted on Jul 9, 2020 10:02 PM

Hello,


Apple’s phone support should have offered to allow you to mail in your iPad for a replacement.


Contact AppleCare

2 replies

Ambient Light Hardware

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