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my ipad 2 has activation lock

So I was going to reset my iPad 2 and it said activation lock and that was years ago and I forgot the password what should I do

Posted on Jul 9, 2020 2:05 PM

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Question marked as Best reply

Posted on Jul 9, 2020 2:07 PM

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

4 replies
Question marked as Best reply

Jul 9, 2020 2:07 PM in response to Aby103

If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Jul 9, 2020 2:43 PM in response to Aby103

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Jul 10, 2020 2:30 AM in response to Aby103

You only need one of these:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


If you have access to none of them, then you’re stuck - and there’s nothing more that I can offer you in the way of practical help.


Your AppleID account should be configured with multiple secondary (recovery email addresses) and multiple trusted phone numbers. They don’t have be be your own; for recovery purposes, email addresses and telephone numbers of people you trust (family members perhaps) are all suitable as these recovery addresses/numbers are only used during account recovery.


It’s sometimes are hard lesson to learn, but for computing accounts upon which you rely - or are critical to you - you must always plan ahead for the day that something goes wrong. Always keep your accounts configured with at least one (and preferably two or more) recovery methods configured.


my ipad 2 has activation lock

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