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Not able to downgrade storage plan

I tried to downgrade my iCloud storage plan and after selecting the plan, the "Done" button was grayed out so I couldn't complete the task. Why?

iMac 27″, macOS 10.15

Posted on Jul 9, 2020 6:10 PM

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88,474 points

Posted on Jul 9, 2020 6:17 PM

Do you see expires on (date) plus the blue checkmark on the 5GB? If so, you have downgraded.

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