Phone number

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rustybum Author

Level 1

8 points

Phone number

My phone contact numbers are coming up with spaces in between them and I can’t dial out

eg : 01 234 12 34 56. Instead of 01234 123456

iPhone SE, iOS 13

Posted on Jul 10, 2020 1:26 AM

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Answer 1

Best reply

chris_g1

Community Specialist

Jul 14, 2020 1:35 PM in response to rustybum

Hello rustybum,

Thanks for using Apple Support Communities! Wr see that you're having trouble with the format of phone numbers in the Contacts app, and we'd like to help.

If you check in Settings > General > Language & Region > Is your location shown correctly?

If not: Change your Apple ID country or region

If you manually enter a phone number in the Phone app, does it enter correctly? If so, can you save it from there and still see it in the right format?

If your iPhone on the latest iOS of 13.5.1?

If not: Update your iPhone, iPad, or iPod touch

Are you able to edit the format, such as removing a prefix? Edit contacts on iPhone

Thanks!

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Answer 2

rustybum Author

Level 1

8 points

Jul 15, 2020 10:18 AM in response to chris_g1

Hi thanks for replying.

Apple ID country and region. OK.

updates 13.5.1. OK.

manually entering numbers to all contacts made no difference the fault is still there.

editing contacts makes no difference the fault is still there.

This is the 5th time the fault has happened to me in 2 years, it always rectifies it’s self after 3 or 4 days with out doing anything but very annoying when it happens .

Dont know what to do if it happy again

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Answer 3

sterling r

Community Specialist

Jul 15, 2020 11:35 AM in response to rustybum

Hey rustybum,

Thanks for the reply and the additional information. We appreciate it!

Thanks also for trying those steps.

Since this is something that happens randomly and then corrects itself, we'd recommend contacting Apple Support and let them look further into this, while it's happening. Get Support

Take care!

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