My sim tray doesn’t appear to support 2 in my iPhone 11pro max. Do I have to buy a separate sim tray? My 2nd SIM is the same size as my original, Appears to be nano sim.

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Level 1

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My sim tray doesn’t appear to support 2 in my iPhone 11pro max. Do I have to buy a separate sim tray? My 2nd SIM is the same size as my original, Appears to be nano sim.

My sim tray doesn’t appear to support 2 in my iPhone 11pro max. Do I have to buy a separate sim tray? My 2nd SIM is the same size as my original, Appears to be nano sim. The articles appears to show the original sim tray however my 2nd SIM card doesn’t fit in at all much less ‘click in ‘. Thanks for your help!

iPhone 11 Pro Max, iOS 13

Posted on Jul 10, 2020 6:55 PM

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Answer 1

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t.moe

Level 4

1,221 points

Jul 10, 2020 10:59 PM in response to jenney5309

Maybe this article will help: https://support.apple.com/en-us/HT209044

I would be flabbergasted if simply buying a dual sim tray turns a nano-sim/esim iPhone into a dual sim iPhone. I would think there has to be internal differences between the two besides the sim tray.

That being said, I haven’t tried it myself :-)

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Answer 2

jenney5309 Author

Level 1

16 points

Jul 10, 2020 7:52 PM in response to Johnathan Burger

Ok thank you. I wish they would update HT209086 and say that. The way they have it makes it look like all 11 pro Max's have the dual sim option. Usually they do regional callouts but I'm not seeing that. I also wish that would change. If I get a dual sim tray will my phone support that or no?

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Answer 3

Jul 10, 2020 7:15 PM in response to jenney5309

2 physical SIM card phones are only sold in China.

All others have 1 physical SIM and one esim.

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Answer 4

jenney5309 Author

Level 1

16 points

Jul 11, 2020 9:42 AM in response to t.moe

Ok thank you so much!

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My sim tray doesn’t appear to support 2 in my iPhone 11pro max. Do I have to buy a separate sim tray? My 2nd SIM is the same size as my original, Appears to be nano sim.

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