You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad warranty

Hi


if I buy a iPad mini in Thailand from a authorised outlet if I have a issue with it will the Apple store in the uk honour the warranty claim ?

iPad mini 5 Wi-Fi

Posted on Jul 10, 2020 11:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2020 4:07 AM

Your warranty rights will vary by country.


Apple offer a limited worldwide one year warranty in addition to any rights that you may have under consumer legislation in the country where the purchase is made.

Apple - One Year Limited Warranty - Worldwide


Warranties may be limited to the country in which the device is purchased - and as such, Apple may decline to honour warranty service outside of the country of origin.


That said, in some regions where consumer legislation applies, may have additional protection. For example, a device purchased within the EU will have its warranty fully honoured in any member state in which Apple have presence.


In summary, you’ll need to check the warranty terms that apply in the country of purchase. You can, however, seek clarification from an Apple Store, or Apple Support, if you intend to make a warranty claim; both will provide you with a definitive answer.

1 reply
Question marked as Top-ranking reply

Jul 11, 2020 4:07 AM in response to Marshy9988

Your warranty rights will vary by country.


Apple offer a limited worldwide one year warranty in addition to any rights that you may have under consumer legislation in the country where the purchase is made.

Apple - One Year Limited Warranty - Worldwide


Warranties may be limited to the country in which the device is purchased - and as such, Apple may decline to honour warranty service outside of the country of origin.


That said, in some regions where consumer legislation applies, may have additional protection. For example, a device purchased within the EU will have its warranty fully honoured in any member state in which Apple have presence.


In summary, you’ll need to check the warranty terms that apply in the country of purchase. You can, however, seek clarification from an Apple Store, or Apple Support, if you intend to make a warranty claim; both will provide you with a definitive answer.

iPad warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.