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Refund

Hello! It happened that I was charged for the app Babbel, which I didn't use and didn't mean to extand my subscription. I deleted this app not long time after I installed it and I forgot to unsubscribe. How can I get a refund?


Hope for your undertanding,

Katherine

iPhone SE, iOS 13

Posted on Jul 11, 2020 2:21 AM

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Question marked as Apple recommended

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Posted on Jul 11, 2020 4:21 AM

3 replies
Question marked as Apple recommended

Jul 11, 2020 4:21 AM in response to Katherinne93

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Jul 13, 2020 12:11 PM in response to Jamesd49

I requested for refund several times already, but nobody answered me. Apple support doesn’t work. Could you tell me where else can I ask for help? This is quite a bit amount of money for me. This is so sad, it happened right on my birthday, when I realized that my money was just gone. I really need to get this refund. And I’ll be very grateful if you help me.


Best wishes,

Katherine



Refund

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