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iPhone disappeared from Apple ID.

Greetings to the Apple Support Community,


My first iPhone was an iPhone 5s. It was broken then I switched to an iPhone 6s with the same Apple ID. But unfortunately, my previous iPhone no longer shows up under my Apple ID devices tab. And I had it backed up through iTunes on my laptop, that backup has also disappeared. Kindly help how can I retrieve that backup and restore it on my current iPhone.


Thanks in anticipation.

iPhone 6s, iOS 13

Posted on Jul 11, 2020 2:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2020 3:14 AM

Try to --> Locate backups of your iPhone, iPad, and iPod touch - Apple Support


1 reply

iPhone disappeared from Apple ID.

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