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User profile for user: ars6498
ars6498 Author
User level: Level 1
4 points

Cancelling a monthly subscription

Hello!


My name is Allison Shade and I would like to cancel my subscription for 50GB Storage each month. I do not have an iPhone or any other Apple products other than my MacBook Air. For some reason, I cannot find my subscription anywhere. It is not in my iTunes store anywhere. Can someone please assist me with cancelling this?


Thanks in advance! I appreciate it.

Posted on Jul 11, 2020 8:01 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,617 points

Posted on Jul 11, 2020 8:37 AM

Cancel by downgrading to the 5GB free level. You can do that from your MacBook Air. See the instructions below from Downgrade your iCloud storage - Apple Support


On your Mac

  1. Choose Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.  
  2. Click iCloud.
  3. Click Manage in the lower-right corner.
  4. Click Change Storage Plan in the upper-right corner.
  5. Click Downgrade Options.
  6. Enter your Apple ID password, then click Manage.
  7. Choose a different plan.
  8. Click Done.




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User profile for user: FoxFifth
FoxFifth
User level: Level 10
469,617 points

Jul 11, 2020 8:37 AM in response to ars6498

Cancel by downgrading to the 5GB free level. You can do that from your MacBook Air. See the instructions below from Downgrade your iCloud storage - Apple Support


On your Mac

  1. Choose Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.  
  2. Click iCloud.
  3. Click Manage in the lower-right corner.
  4. Click Change Storage Plan in the upper-right corner.
  5. Click Downgrade Options.
  6. Enter your Apple ID password, then click Manage.
  7. Choose a different plan.
  8. Click Done.




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Cancelling a monthly subscription

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