User profile for user: ars6498
ars6498 Author
User level: Level 1
4 points

Cancelling a monthly subscription

Hello!


My name is Allison Shade and I would like to cancel my subscription for 50GB Storage each month. I do not have an iPhone or any other Apple products other than my MacBook Air. For some reason, I cannot find my subscription anywhere. It is not in my iTunes store anywhere. Can someone please assist me with cancelling this?


Thanks in advance! I appreciate it.

Posted on Jul 11, 2020 8:01 AM

Reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
Community+ 2025
User level: Level 10
475,371 points

Posted on Jul 11, 2020 8:37 AM

Cancel by downgrading to the 5GB free level. You can do that from your MacBook Air. See the instructions below from Downgrade your iCloud storage - Apple Support


On your Mac

  1. Choose Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.  
  2. Click iCloud.
  3. Click Manage in the lower-right corner.
  4. Click Change Storage Plan in the upper-right corner.
  5. Click Downgrade Options.
  6. Enter your Apple ID password, then click Manage.
  7. Choose a different plan.
  8. Click Done.




View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
Community+ 2025
User level: Level 10
475,371 points

Jul 11, 2020 8:37 AM in response to ars6498

Cancel by downgrading to the 5GB free level. You can do that from your MacBook Air. See the instructions below from Downgrade your iCloud storage - Apple Support


On your Mac

  1. Choose Apple menu  > System Preferences, then click Apple ID. If you’re using macOS Mojave or earlier, you don’t need to click Apple ID.  
  2. Click iCloud.
  3. Click Manage in the lower-right corner.
  4. Click Change Storage Plan in the upper-right corner.
  5. Click Downgrade Options.
  6. Enter your Apple ID password, then click Manage.
  7. Choose a different plan.
  8. Click Done.




Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cancelling a monthly subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up