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Why is my iTunes and Apple store disabled

I can’t download apps because it says Apple store and iTunes disabled?

iPhone 11, iOS 13

Posted on Jul 11, 2020 9:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2020 9:46 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Jul 11, 2020 9:46 AM in response to christenn

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Why is my iTunes and Apple store disabled

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