Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where do I drop off my original damaged phone after getting replacement phone from apple care

Trying to see where to drop off old damaged iPhone after getting applecare replacement

iPhone XR, iOS 14

Posted on Jul 11, 2020 10:25 AM

Reply
Question marked as Best reply

Posted on Jul 11, 2020 1:03 PM

The box your new phone is is re-used. There should have been a return label inside.


If not, contact support again. https://support.apple.com/contact

3 replies

Where do I drop off my original damaged phone after getting replacement phone from apple care

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.