Somehow my son’s Apple ID got on my phone and my mom’s. She disabled the Apple ID on her phone and now no one can use any of our apps. I am trying to reset my Apple ID and when I put in my email address in, it tells me address is already in use.
[Re-Titled by Moderator]
See if anything here helps.
When changing to the your ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing between the IDs to keep access to your apps/purchases.
How to switch Apple IDs on your iPhone or iPad.
How to transfer all files from one iCloud account to another.
What to do after you change your Apple ID or password - Apple Support.
See if anything here helps.
When changing to the your ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing between the IDs to keep access to your apps/purchases.
How to switch Apple IDs on your iPhone or iPad.
How to transfer all files from one iCloud account to another.
What to do after you change your Apple ID or password - Apple Support.
It sounds like you are trying to use an Apple ID that is, or was, in some way, associated with another Apple ID of yours (e.g., as a reachable at email address or a notifications email address) in recent history. Note that you can't use such an Apple ID for an uncertain period has passed--sometimes reputed to 30 day and sometimes 1 year. Also, I have seen that you never can use such an email address again (e.g., if the account was deleted, and that also may apply if it is deactivated). The last two times I saw someone claim a time period it was “up to 30 days.” I believe that up to 30 days is the current answer. But, you can contact Apple support to check out the currently quoted wait period.
Apple ID Support https://support.apple.com/apple-id
Apple Support Twitter https://twitter.com/AppleSupportThere may be a wait.
Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support
Somehow my son’s Apple ID got on my phone and my mom’s
