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Mhynes11 Author

Level 1

5 points

iTunes charging me for no reason

Why did iTunes take €31.99 from my bank account when I have not purchased anything of that price ?

Posted on Jul 11, 2020 3:23 PM

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Level 10

469,197 points

Posted on Jul 11, 2020 3:35 PM

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Level 10

469,197 points

Jul 11, 2020 3:35 PM in response to Mhynes11

See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

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iTunes charging me for no reason

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