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Level 1

4 points

macbook pro won't go past login screen

My MacBook Pro powers up and let's me login but then after my login it shuts down. Any fixes? I purchased it 7 months ago so it is still under Apple warranty.

Posted on Jul 12, 2020 7:28 AM

Best reply

Level 7

23,987 points

Posted on Jul 12, 2020 7:30 AM

Since it is under warranty, I would take it in to an authorized service place.

Meanwhile, some things you might check:

Does this occur for a different user, e.g., Guest? How to test an issue in another user account on your Mac.

Does this occur after starting up in Safe Mode?

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macbook pro won't go past login screen

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