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iOS update 13.5.1 Failure

Can not download and install update on iPhone 7plus. Even when I try manually several times by pressing download and install link.


error message after the initial download is attached.

Posted on Jul 12, 2020 8:00 AM

Reply
8 replies

Jul 15, 2020 9:40 AM in response to bhushan257

Hi Bhushan,


For future updating reference-

Requirements to start and install an Update on an iPhone-

  • The phone must be charged to over 50%
  • Low Power Mode must be OFF
  • You cannot be connected through VPN
  • You must have a Wi-Fi connection (not cellular)
  • You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.


Axel F.

Jul 16, 2020 2:13 AM in response to Axel Foley

Hi Axel


Astonishingly, I followed all the steps you specified, I even deleted the software update file from the storage to start a fresh update, I also did a full factory reset, the next thing I was going to try was find an mod image of iOS. However when I tried to update it via iTunes couple of times it responded and finally got updated.


It was crucial for me to have this update as My organisation which is a bank has mandatory criterion for installing Company software on iPhone.


thanks a lot for help.

Reg

Bhushan

iOS update 13.5.1 Failure

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