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Problem highlighting text on iPhone 11pro max

I am unable to highlight text in the Amazon app and other apps on my iPhone using IOS 13.4.1. I thought the problem was my iPhone XS and knew I would be upgrading to a iPhone 11pro max. However, after getting my new phone I am still having the same issue with the Amazon app and some others. Understand, I can highlight, copy, paste, cut, etc. in some apps and it works great!


I tried following, on both iPhones, some fixes I found. I also doubled checked to be sure it’s not a setting. Is there a fix I am missing? I really want to get that feature back!!


Thanks!!

iPhone 11 Pro Max

Posted on Jul 12, 2020 9:32 AM

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Question marked as Best answer

Hello lrossga.


Welcome to Apple Support Communities. We understand that you want to be able to select, copy and paste content on the Amazon app. We’re happy to help.


Once in the Amazon app, press on the segment you want to copy and then drag it over the section you want copied. You will see a pop up that shows “Copy, Look Up, Share”.


Feel free to leave Apple feedback here: Feedback - iPhone - Apple


Let us know if you have further questions.


Take care.

Posted on Jul 15, 2020 4:35 PM

1 reply
Question marked as Best answer

Jul 15, 2020 4:35 PM in response to lrossga

Hello lrossga.


Welcome to Apple Support Communities. We understand that you want to be able to select, copy and paste content on the Amazon app. We’re happy to help.


Once in the Amazon app, press on the segment you want to copy and then drag it over the section you want copied. You will see a pop up that shows “Copy, Look Up, Share”.


Feel free to leave Apple feedback here: Feedback - iPhone - Apple


Let us know if you have further questions.


Take care.

Problem highlighting text on iPhone 11pro max

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