What am I being charged 9.99 a month for?
I keep being charged a monthly apple fee of 9.99 and I don’t know what this is for
iPad Air, iPadOS 13
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Have you upgraded your iCloud storage?
Check your subscriptions.
Purchases - View, change, or cancel your subscriptions.
Purchases - Subscriptions not billed through Apple
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.