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The disk "Macintosh HD" can't be unlocked notification

How to diagnose why?


i suspect some app or daemon is looking to this disk by name since “Macintosh -HD” is the root name


But I had trouble installing Catalina on my new MBP & the Apple Tech told me to select “Macintosh HD - Data” for where to install. That’s now my locked system disk and my normal files are on “Macintosh HD - Data - Data”


It looks like some daemon or perhaps a utility like Airfoil Speakers or Dropbox is assuming the target name based on “Macintosh HD” indeed being the “root” volume name


Could this be the issue? All my functionality—indexing, Siri, Time Machine, those utilities…—seems fine after I dismiss the pop up

MacBook Pro 15″, macOS 10.15

Posted on Jul 12, 2020 12:31 PM

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Posted on Jul 12, 2020 12:45 PM

WaltFrench wrote:

How to diagnose why?

i suspect some app or daemon is looking to this disk by name since “Macintosh -HD” is the root name

But I had trouble installing Catalina on my new MBP & the Apple Tech told me to select “Macintosh HD - Data” for where to install. That’s now my locked system disk and my normal files are on “Macintosh HD - Data - Data”



You need to start over by erasing/formatting the Parent drive.


From Internet Recovery or a bootable USBinstaller>DiskUtility>View>Show All Devices


it is here you see the Parent drive to erase/reformat/initialize not the Container or Child Volumes below.



How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


You then restore your user data from your backups.


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Jul 12, 2020 12:45 PM in response to WaltFrench

WaltFrench wrote:

How to diagnose why?

i suspect some app or daemon is looking to this disk by name since “Macintosh -HD” is the root name

But I had trouble installing Catalina on my new MBP & the Apple Tech told me to select “Macintosh HD - Data” for where to install. That’s now my locked system disk and my normal files are on “Macintosh HD - Data - Data”



You need to start over by erasing/formatting the Parent drive.


From Internet Recovery or a bootable USBinstaller>DiskUtility>View>Show All Devices


it is here you see the Parent drive to erase/reformat/initialize not the Container or Child Volumes below.



How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904


You then restore your user data from your backups.


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Jul 12, 2020 3:42 PM in response to leroydouglas

This sounds “correct.” Thank you!


But it doesn't tell me how essential it is that I change this—aside from this nuisance popup, will I lose anything? Versus the time & risk of losing my files in the dance, or merely losing (re-losing?) my Time Machine history.


How concerned should I be that my current setup, which is / was Apple-recommended, will blow up in my face? Maybe it'd be sensible/OK to just wait until Big Sur?

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Jul 12, 2020 4:24 PM in response to WaltFrench

The advice you got from the Apple person appears to have been faulty because you now have this odd non-standard designation for that volume. Perhaps your system seems "ok" for now, but the pop up is a symptom of a problem. I wouldn't (personally) proceed to upgrade to a new version of the OS (Big Sur) with volumes mis-named (in fact I would not feel comfortable applying interim security and OS updates with that arrangement), I don't know what the Big Sur installer will do when it does not find what it expects.


I think the suggestion to erase/format the drive is the right one and will result in a "clean" system/setup for you. You can guard against the loss of files by making multiple backups, say one (or two) with Time Machine plus another using a different method, like a "cloning" tool (there are several commercial options, such as CCC, SuperDuper, etc.).

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The disk "Macintosh HD" can't be unlocked notification

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