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Apple TV

Just purchased new iPhone and as benie given 1 yr free subscription to Apple TV. Downloaded Apple App and signed on. Started watching/streaming but after a few days Apple TV claimed I didn't have a subscription and was unable to use. Any thoughts?.

FireTVStick4K,

Posted on Jul 12, 2020 2:12 PM

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Posted on Jul 12, 2020 3:59 PM

Did you redeem the offer on your new device?

Did you receive a confirmation email about the new subscription?

Is your subscription (still) listed as active in your subscriptions overview?


I wonder if perhaps you have been viewing free sample episodes without any subscription.

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Apple TV

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