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Account disabled in The App Store and iTunes

I tried to fill my payment method, but it said that my account has been disabled in the App Store and iTunes.

What should I do to fix it?

iPhone 11 Pro, iOS 13

Posted on Jul 13, 2020 2:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2020 3:45 AM

Have you been having problems using the support link posted by Apple below. This link below has not been consistently available recently. So if it is not working, then use one on the other links I posted to contact Apple support.

 

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.


You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

4 replies
Question marked as Top-ranking reply

Jul 13, 2020 3:45 AM in response to graciana242

Have you been having problems using the support link posted by Apple below. This link below has not been consistently available recently. So if it is not working, then use one on the other links I posted to contact Apple support.

 

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.


You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

Account disabled in The App Store and iTunes

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