Unlocking phone

Help! My kids got my phone and now it is locked. I can't figure out how to unlock it and don't want to delete anything by resetting it

iPhone 5c, iOS 10

Posted on Jul 13, 2020 8:19 AM

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Posted on Jul 13, 2020 8:22 AM

If it shows disabled the only way to unlock it is to restore it to factory settings, which will delete everything on it. However, after doing that you can restore your most recent backup, which will be less than a day old if you have enabled automatic daily backups. See this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or this video:


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Question marked as Top-ranking reply

Jul 13, 2020 8:22 AM in response to i-phone-nerd

If it shows disabled the only way to unlock it is to restore it to factory settings, which will delete everything on it. However, after doing that you can restore your most recent backup, which will be less than a day old if you have enabled automatic daily backups. See this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or this video:


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Unlocking phone

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