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Our new Apple TV 4K box makes the left side of the TV screen flicker when we try to use it. We have to turn it off and on a few times to get it to stop. I have tried resetting and checking the video compatibility. Nothing seems to work.
Welcome to the Apple Community.
Are you able to try it with another HDMI cable or on another TV.
Also you say that turning it off and on gets it to stop, but also that nothing seems to work, can you explain what you mean by that, they seemingly contradict each other.
Welcome to the Apple Community.
Are you able to try it with another HDMI cable or on another TV.
Also you say that turning it off and on gets it to stop, but also that nothing seems to work, can you explain what you mean by that, they seemingly contradict each other.
Yes. I have tried 2 cables and another TV. When we turn on the Apple TV box and the screen is flickering, the only way to stop the flickering is to turn off and on a few times.
I tried resetting it to factor settings and tried syncing video quality to stop the issue altogether (so it doesn't flicker when we turn it on the next time), but neither of those two things worked.
I'd think if you have exactly the same problem on another TV and different cables, there may be an issue with the Apple TV.
AppleTV 4K box makes our HDTV screen flicker
