Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Check for Updates

I need to upgrade the OS on my iPad but every time I try checking for updates I get "Unable to check for Update An error occurred while checking for a software update Cancel Try Again

I've rebooted - the same thing happens. It's been out of use for a long time so I'm not sure when it was last updated.


iPad 2 3G

Posted on Jul 14, 2020 5:11 AM

Reply
Question marked as Apple recommended

You might be unable to update your iPhone for one of these reasons. 

  • Not enough available storage space on your device 
  • Downloading the update takes a long time 
  • Unable to reach the update server 
  • The update doesn't complete 

 

Hope these Apple Support links can solve your issue. 

 

Hope it helps! 

Posted on Jul 14, 2020 5:20 AM

4 replies
Question marked as Apple recommended

Jul 14, 2020 5:20 AM in response to RubenSucia

You might be unable to update your iPhone for one of these reasons. 

  • Not enough available storage space on your device 
  • Downloading the update takes a long time 
  • Unable to reach the update server 
  • The update doesn't complete 

 

Hope these Apple Support links can solve your issue. 

 

Hope it helps! 

Jul 14, 2020 5:22 AM in response to RubenSucia

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


Unable to Check for Updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.