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Kernel panic issues- getting worse

Hello.


My Mac tends to shutdown from kernel panics and is worse when updating software and upgrading operating systems. I attempted to install OS Catalina and ended up having to restore my system from an old Time Machine backup. I downloaded EtrePro and pasted the results. I've tried to remove all of my AVG software, but it appears there are still some kernel extensions messing up my system.


Hardware Information:

    MacBook Air (11-inch, Early 2015)

    MacBook Air Model: MacBookAir7,1

    1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core

    4 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 2 GB DDR3 1600 

        BANK 1/DIMM0 - 2 GB DDR3 1600 

    Battery: Health = Normal - Cycle count = 552

 

Video Information:

    Intel HD Graphics 6000 - VRAM: 1536 MB

        Color LCD 1366 x 768


Diagnostics Information (past 7-30 days):

    2020-07-13 20:41:02 Kernel Panic (12 times)

        Details:

            panic(cpu 0 caller 0xffffff7f832c8b30): nvme: "Fatal error occurred. I

            D=1808 ARG1=0x10 ARG2=0x0 ARG3=0x0. FW Revision=7.844.01\n"@/BuildRoot

            /Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.27

            0.1/IONVMeController.cpp:5334

        3rd party kernel extensions: 

            com.avg.FileShield

            com.avg.PacketForwarder

            com.ss.SSIODriver


Thanks,


MacBook Air 11″, macOS 10.14

Posted on Jul 14, 2020 9:48 AM

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Posted on Jul 14, 2020 9:53 AM

I suggest starting by completely removing AVG. AV apps are not necessary on Macs and tend to cause more issues than resolve them. After doing so, see if these kernel panics cease.

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Kernel panic issues- getting worse

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