Under Passwords and Accounts, the "add Account" is grayed out and I cannot add my daughter's info.

Under Passwords and Accounts, the "add Account" is grayed out and I cannot add my daughter's info. this is her phone now as her brother got a new one and this is his old phone.


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iPhone 7

Posted on Jul 14, 2020 11:09 AM

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Posted on Jul 14, 2020 11:20 AM

That would just add her email account (to get email) to the Phone. It will not do anything else.


Erase the device and set it up again with her account: Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Then run through the setup like the first time you set it up.

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Under Passwords and Accounts, the "add Account" is grayed out and I cannot add my daughter's info.

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