Unknown hardware issue, old Macbook Pro

Hello community!


Not sure if anybody will be able to help me since this is about an 11 year old MacBook Pro (I like to keep things alive ;-)). Full identifier: Mid-2009 13" - MB990LL/A - MacBookPro5,5 - A1278


The issue started out of the blue. While it was running it got very slow to a point where it didn't react anymore. After turning it off it would boot up but turn itself off again before the login screen would show up.


After doing the things I remember: PRAM and SMC reset I booted into OS X Utilities and started trying to repair the disk. Didn't help. So I tried to delete the disk but I got an error message saying the disk couldn't be unmounted. After that I removed the disk and attached it externally to my other Macbook. There I could delete the disk without issues. I reinstalled it into the old Macbook and tried to use Time Machine to restore everything. But right when the process started the same error message appeared saying the disk cannot be unmounted.

So I am starting to think it might be the SATA cable or the logic board. I connected the disk externally to the old Macbook and was able to restore it with Time Machine. I am also able to use the disk externally and boot from it. Works fine. But as soon as I install it internally I get the same issue as before: booting and then right before the login screen should appear it reboots. I managed to get a quick photo of that:


I also ran the AHT with and without the disk and with and without a battery attached. It always spit out this error: 4SNS/1/40000000: TB3T-128.000

I read that this could be due to a battery swap and is more likely a sensor issue.


I ordered a new SATA cable and I was wondering if someone knows what else to try. I am unsure if its possible to change the Logic Board and even if possible it might get too expensive.


Any input appreciate :)

Thanks,

Sven

MacBook Pro 13″, OS X 10.11

Posted on Jul 14, 2020 3:15 PM

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9 replies

Jul 14, 2020 7:26 PM in response to sven211

I would first check the health of the hard drive. You can try connecting the drive to your other Mac and running DriveDx to check the health of the drive. You will need to install the special USB driver so that DriveDx can communicate properly with the external drive. However, some USB controllers found on USB adapters, drive docks, and enclosures may not allow the necessary communication even with the special USB driver.


Another option is to create a bootable Knoppix Linux USB drive using Etcher (Mac/Windows/Linux). Option Boot the Knoppix USB drive and select the orange icon labeled "EFI". While Knoppix is booting the Mac may appear to be frozen on the boot picker menu so give Knoppix lots of time to finish booting.


If Knoppix boots to the desktop, then click on the "Start" menu icon on the lower left corner of the Taskbar and navigate the menus to "System Tools ---> GSmartControl". Within the GSmartControl app double-click on the hard drive icon to access the drive's health information. Post the whole report here so I can examine it. GSmartControl also allows you to run the drive's internal self diagnostics. The short selftest takes about 2 minutes to run while the long/extended selftest can take hours or even a day to run depending on the size of the drive.


If Knoppix fails to boot to the desktop, but insteads provides you a command prompt (black screen with white text), then let me know as I can provide easy instructions to access the drive's health information.


Another advantage to booting Knoppix is it is an easy way to test out the hardware. Usually if Knoppix won't boot properly it will indicate a hardware issue.


Jul 15, 2020 7:09 AM in response to sven211

So you are not experiencing any issues with the drive connected externally? Is it a hard drive or an SSD?


Checking the health of a drive is an easy way to mostly eliminate the drive itself as the source of the problem plus drives tend to be a weak link. Plus it may also be able to tell us if you have a defective cable. Plus Knoppix uses a lot of memory to run so if Knoppix has problems as well it could indicate a memory issue.


If you can boot the drive externally, then I would recommend also running EtreCheck to look for software issues. Post the report here using the "Additional Text" icon which looks like a piece of paper.


Instead of restoring from a backup which can bring back your software issues, you may want to perform a clean reinstall of macOS by first erasing the physical drive (at least for testing purposes as this will help determine if the issue is hardware or software).



Jul 15, 2020 3:17 PM in response to HWTech

Correct, the drive (its an SSD) works fine. It is connected externally via USB for now. No issues after using it like this since two days now.

Installing it internally is causing the issues. Thats why I am thinking its a SATA cable or logic board issue. Although I would have expected the AHT to spit out something useful in that case.

I will run the test you mentioned today.

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Unknown hardware issue, old Macbook Pro

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