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docmartinhk Author

Level 1

8 points

Topaz applications not installing with installbuilder

I have a new iMac, with Catalina.

Had issues installing 3rd party software, seem fixed after fixed an issue with symbolic link to private/tmp

Now, can't install Topaz Studio, or Gigapixel.

Seems the installer doesn't even start running. As if blocked by my Mac.

Can't see the certificate in Keychain Access; should I?

{I am admin, and opening app from trusted developer, supposedly. Prefs set for this, not just apps from app store.]

Done a few things, like tried safe boot, tried different admin account, reset Home folder permissions.

Don't have antivirus software.

A few emails back and forth with Topaz about this; not closer to a solution.

iMac Line (2012 and Later)

Posted on Jul 14, 2020 9:03 PM

Best reply

mulberry58

Level 6

10,157 points

Posted on Jul 14, 2020 9:50 PM

Have you already seen the links to this websites?

https://topazlabs.com/downloads/#studio

https://help.topazlabs.com/hc/en-us/articles/360040443451-How-To-Delete-Your-plist-file-for-Topaz-Studio-2-so-that-Your-Installer-Can-Run

https://help.topazlabs.com/hc/en-us/articles/360025495912-Downloading-and-Installing-Gigapixel-AI#denoiseaimacdownload

https://help.topazlabs.com/hc/en-us/articles/360040177131-Can-t-Install-on-Catalina-Mac-Version-10-15-

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Topaz applications not installing with installbuilder

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