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Level 1

4 points

my account is disabled and i want to know what really is the problem , i have my correct password and email

my account is disabled and i want to know what really is the problem , i have my correct password and email

Posted on Jul 15, 2020 6:33 AM

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Top-ranking reply

Level 10

215,446 points

Posted on Jul 15, 2020 6:36 AM

That depends on why it is disabled: Click on the link below that best matches the message that is displayed:

—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

—>If your Apple ID is locked or disabled - Apple Support

In the first case the only way to resolve it is to contact iTunes Store support using the link that is inside the link I posted.

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Top-ranking reply

Level 10

215,446 points

Jul 15, 2020 6:36 AM in response to alo31

That depends on why it is disabled: Click on the link below that best matches the message that is displayed:

—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

—>If your Apple ID is locked or disabled - Apple Support

In the first case the only way to resolve it is to contact iTunes Store support using the link that is inside the link I posted.

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my account is disabled and i want to know what really is the problem , i have my correct password and email

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