You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Taking a long time to restore iPhone. Seems to be stuck - progress bar not progressing.
iPhone 6s
How long is quite a few minutes? It can take quite some time to totally restore a backup if you had a lot of data, apps, etc. However, if it is stuck on that screen for say 30 minutes, you could try restoring the phone and start all over again. You have nothing to lose. The backup will still be there to use again.
How long is quite a few minutes? It can take quite some time to totally restore a backup if you had a lot of data, apps, etc. However, if it is stuck on that screen for say 30 minutes, you could try restoring the phone and start all over again. You have nothing to lose. The backup will still be there to use again.
I can't do anything. It's stuck on the progress bar screen. White, with the black line of progress until the tiny, tiny tip which isn't dark, and the Apple logo. Nothing happens when I click on the home button, and it's been over 3 hours. Apple tells me it can take up to 24!!
It could take up to 24 hours for all of your content to download from the cloud including all of your apps, app data, photos and so on. However, your phone should not be stuck on that screen for this long. By my calculations it’s been that way for at least 3-1/2 hours and that just isn’t right.
Personally, I would try a forced restart and see what happens. I don’t know if you will ultimately have to restore to factory settings and then restore the backup, but if that progress bar has been stuck for over 3 hours, it’s not going to go any further anyway, IMO.
If you care to try it, In order to perform a forced restart, Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.
That will (should) cause the phone to restart and then if it does you should be able to start over again.
THANK YOU! This last time of turning it off and back on seems to have worked! Too bad the Apple support person didn't help out with that simple solution!!
I did just get the phone to turn off... and am watching a new progress bar move - at least trying again.
Excellent, I’m glad that you got it resolved.
I am restoring my iPhone 6S from my iCloud backup. It seems to be stuck with the progress bar and Apple symbol. There has been no "progress" for quite a few minutes. Is this normal?
