You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pepsidoodle Author

Level 1

4 points

Id

I have old Apple ID I no longer use. Got new iPhone and keeps asking for it. I signed into Apple Support and I have the usual ID I use. How do I get rid of non existing old ID please. Thank you.

iPhone X, iOS 13

Posted on Jul 15, 2020 8:21 AM

Top-ranking reply

Eric Root

Level 10

684,549 points

Posted on Jul 15, 2020 10:01 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

Or you can try to set up Family Sharing between the IDs to keep access to your purchases.

Family Sharing.

Family Sharing - Set up.

View in context

Id

Similar questions