Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hw to get activation lock frm iPad

I have old iPad which was connected to my Apple ID .. when I trying to open iPad it’s asking for it’s I’d and password that were used to setup iCloud in earlier and nw I have I’d but password I forgot !!! Wht to do to unlock my iPad .??

iPad (4th gen) Wi-Fi

Posted on Jul 15, 2020 1:04 PM

Reply
3 replies

Jul 15, 2020 2:36 PM in response to priyanka198

To expand upon the information already provided by Demo, here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Jul 15, 2020 7:36 PM in response to priyanka198


I wouldn't even bother with this nearly 8-year old iPad 4th gen any longer.

Do not waste any more time with this old iPad.

Here's why.

Tap and read my links below for my additional info about your old iPad model.


"Sudden App Death” for Completely Res… - Apple Community



If you own OLD 8 and 9 Year Old iPad mo… - Apple Community



Sorry & Best of Luck to You!

Hw to get activation lock frm iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.