Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with my iCloud account

Hello all

i would like to ask you why it show that my iCloud account has been disabled in the App Store and iTunes?

and how could I able it?

thank you

Maha

iPhone 11 Pro Max

Posted on Jul 15, 2020 2:44 PM

Reply
Question marked as Apple recommended

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Posted on Jul 15, 2020 2:57 PM

1 reply
Question marked as Apple recommended

Jul 15, 2020 2:57 PM in response to Maha1980

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Problem with my iCloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.