Not able to transfer data from Android to iPhone

I have been trying since yesterday to tranfer data from Oneplus 6 to iPhone 11 but every time getting an error "something came up. the application has cancelled the request to choose a device move to ios"

iPhone 11, iOS 13

Posted on Jul 16, 2020 2:27 AM

Reply
1 reply

Jul 20, 2020 10:19 AM in response to Rohit0914

Hello Rohit0914,


It sounds like you are having some trouble transferring information using the Move to iOS app.


"If you need help with the transfer

If you have issues moving your content, there are a couple of things that you can check:

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again."


Move from Android to iPhone, iPad, or iPod touch


Cheers!

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Not able to transfer data from Android to iPhone

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