Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud security questions

I’ve been away from apple for about 6yrs now. Just got the iPhone 11 Pro Max and its all set up using my old iTunes/iCloud sign-in info, but I can’t access my iCloud or when I tap my device in settings/account info. I can’t remember or reset the security questions. Not even sure if any are right or which are wrong. It won’t reset them, not enough info! See attached screenshot. Please help

Posted on Jul 16, 2020 2:26 PM

Reply
Question marked as Best reply

Posted on Jul 16, 2020 3:04 PM

If you cannot reset your security questions and cannot gain access to your account, you may have to consider account recovery - Recover your Apple ID when you can’t reset your password - Apple Support.

3 replies

iCloud security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.