Crashing.......What does this mean?

Anonymous UUID: C1EA7785-1F88-9A92-8214-405314F65088


Thu Jul 16 14:47:05 2020


MacBook Pro 15″, 10.13

Posted on Jul 16, 2020 3:15 PM

Reply
15 replies

Jul 16, 2020 7:19 PM in response to Douglas Kirk

Absolutely solid. For that last half year Symantec's Norton has caused more macOS kernel panics than any other single bit of 3rd party software.


Feel free to search the forms for "symantec" or "norton" and you will find more than a few entries.


Then DO NOT reinstall Norton.

DO NOT install any other anti-virus. They are all a plague on Mac users. Apple provides all the protection you really need, unless you happen to like installing 3rd party software from less than reputable web sites.


And read this

Effective defenses against malware and other threats

<https://discussions.apple.com/docs/DOC-8841>

Jul 16, 2020 7:34 PM in response to Douglas Kirk

If your company insists on running Norton, then contact your IT group, because Norton is crashing your Mac.


If you do not want to go with Norton, then look at the other 3rd party kernel extensions you have on your system

com.techsmith.TACC	1.0.3
com.Cycling74.driver.Soundflower	2
com.tuxera.filesystems.tuxera_ntfs	2017.12.18
org.dungeon.driver.SATSMARTDriver	0.8.1

Are they also required by your company?

Jul 16, 2020 7:43 PM in response to BobHarris

Thank you for your input. I began having problems immediately after I was required to install Symantec. I removed it (which immediately stopped the crashing) and was chastised by the head of our IT department, a PC user.


They claimed I just needed a newer version and insisted it be installed. Reluctantly I complied after I had wiped the drive and reinstalled from Time Machine. Went for a couple of weeks with no problems and then began crashing almost daily.


Let the battle begin.


Thanks again

Jul 16, 2020 8:11 PM in response to Douglas Kirk

Then tell the IT dude to give you a cost center you can charge for all lost time and lost work that Norton prevents you from accomplishing. Because it is not fair for IT to penalize your department for its forced software choices.


If they do not care what anti-virus, just that you have one, then try for MalwareBytes, which actually has some use on the Mac.


If that will not fly, then at my company there are some users that seem to think Sophos does not cause them problems.


NOTE: My company forces us to use McAfee. While it does not crash our systems, it causes Spinning Beach Balls for 2 to 3 minutes at a time. If we are lucky, it only happens once a day, but there are some users that have the Spinning Beach Balls multiple times a day. In other words, I am NOT recommending McAfee.

Jul 17, 2020 2:56 AM in response to John Galt

Hi John,

"Symantec products might be appropriate for PCs; I wouldn't know since I do not have any in my organization. "

Absolutely not! Windows 10 has a very very good, fast protection built in and that protection is updated automatically before any outside protection software is updated. So any outside protection is now to be avoided in Windows (10) like in MacOs.

Greets, Lex


Jul 16, 2020 8:00 PM in response to Douglas Kirk

Symantec products might be appropriate for PCs; I wouldn't know since I do not have any in my organization.


Non-Apple "anti-virus" products serve no beneficial purpose on Macs. They will only destabilize them and expose them to additional vulnerabilities and threats. Do not use them. Your IT department needs to be educated about Macs and macOS, or be instructed to stay away from them, or eliminated entirely.


I do know that Symantec's own senior VP for information security declared such products "dead" several years ago, without regard to the platforms for which they are designed.

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Crashing.......What does this mean?

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