Crashing.......What does this mean?
Anonymous UUID: C1EA7785-1F88-9A92-8214-405314F65088
Thu Jul 16 14:47:05 2020
MacBook Pro 15″, 10.13
Anonymous UUID: C1EA7785-1F88-9A92-8214-405314F65088
Thu Jul 16 14:47:05 2020
MacBook Pro 15″, 10.13
Absolutely solid. For that last half year Symantec's Norton has caused more macOS kernel panics than any other single bit of 3rd party software.
Feel free to search the forms for "symantec" or "norton" and you will find more than a few entries.
Then DO NOT reinstall Norton.
DO NOT install any other anti-virus. They are all a plague on Mac users. Apple provides all the protection you really need, unless you happen to like installing 3rd party software from less than reputable web sites.
And read this
Effective defenses against malware and other threats
If your company insists on running Norton, then contact your IT group, because Norton is crashing your Mac.
If you do not want to go with Norton, then look at the other 3rd party kernel extensions you have on your system
com.techsmith.TACC 1.0.3
com.Cycling74.driver.Soundflower 2
com.tuxera.filesystems.tuxera_ntfs 2017.12.18
org.dungeon.driver.SATSMARTDriver 0.8.1
Are they also required by your company?
If your Mac restarted because of a problem - Apple Support
Uninstall "Symantec" in accordance with its instructions. Rule 1 of Macs is don't install junk.
It's not clear to me who owns that Mac. If you own the Mac, uninstall it. If your employer owns the Mac, then have the party responsible for it post his or her own Discussion. The answer will remain the same though: it will never work properly as long as "Symantec" remains installed.
This is a serious suggestion.
Install Windows in a Virtual machine, and run Norton in the virtual machine.
So you are running Norton, but just not on your Mac.
If that makes you feel bad, then run something like MalwareBytes or even Sophos which have not been generating panics on Macs.
Thank you for your input. I began having problems immediately after I was required to install Symantec. I removed it (which immediately stopped the crashing) and was chastised by the head of our IT department, a PC user.
They claimed I just needed a newer version and insisted it be installed. Reluctantly I complied after I had wiped the drive and reinstalled from Time Machine. Went for a couple of weeks with no problems and then began crashing almost daily.
Let the battle begin.
Thanks again
Then tell the IT dude to give you a cost center you can charge for all lost time and lost work that Norton prevents you from accomplishing. Because it is not fair for IT to penalize your department for its forced software choices.
If they do not care what anti-virus, just that you have one, then try for MalwareBytes, which actually has some use on the Mac.
If that will not fly, then at my company there are some users that seem to think Sophos does not cause them problems.
NOTE: My company forces us to use McAfee. While it does not crash our systems, it causes Spinning Beach Balls for 2 to 3 minutes at a time. If we are lucky, it only happens once a day, but there are some users that have the Spinning Beach Balls multiple times a day. In other words, I am NOT recommending McAfee.
Hi John,
"Symantec products might be appropriate for PCs; I wouldn't know since I do not have any in my organization. "
Absolutely not! Windows 10 has a very very good, fast protection built in and that protection is updated automatically before any outside protection software is updated. So any outside protection is now to be avoided in Windows (10) like in MacOs.
Greets, Lex
Is that a solid solution or are you guessing. It’s not that I want to doubt you but running Symantec is required for the company I work for. If it were not I never would have installed it.
When I informed the head of IT the results of my search, instead of letting me remove Symantec he said, "It is time for you to use DELL laptop".
GRRRR
Of course. PCs keep them employed.
Life is too short for that nonsense. Use Macs and fire your IT department. Problem solved.
Symantec products might be appropriate for PCs; I wouldn't know since I do not have any in my organization.
Non-Apple "anti-virus" products serve no beneficial purpose on Macs. They will only destabilize them and expose them to additional vulnerabilities and threats. Do not use them. Your IT department needs to be educated about Macs and macOS, or be instructed to stay away from them, or eliminated entirely.
I do know that Symantec's own senior VP for information security declared such products "dead" several years ago, without regard to the platforms for which they are designed.
Good to know, thanks.
My brief experience with PCs quickly led to the conclusion that I would need to hire a full time "IT" professional just to maintain them. Macs have required no such support. No AV software, nothing.
Users are required to read and understand How to install adware. It should be updated but so far there has been no need to.
Well, funny: Dell is windows, and Windows 10 is also better without Antivirus, especially Symantec.....
GRRRR
Time for another boss.
Then go for it. And put the IT guy on Speed Dial, and make sure you dial the number several times a day.
Crashing.......What does this mean?